Marketing Officer (Membership)

  • Would you relish the opportunity to increase audience engagement and grow Whitechapel Gallery’s membership acquisition and retention?


  • Are you a data-driven marketer with membership experience, able to combine sound insights with creative thinking to engage young and diverse audiences?


This is an exciting time to join Whitechapel Gallery; our audience development, membership, data and digital strategies are transforming our brand, with major gallery-wide initiatives planned over the next three years. We are looking for a Marketing Officer with two-three years proven membership experience bringing strong skills in data analytics and Customer Relationship Management (CRM) combined with creative thinking, to play a key role in supporting the delivery of a new membership scheme launching in 2020.

This role reports to the Head of Marketing and Membership, and sits within the Audiences and Communications team.

Conditions of work

  • Permanent
  • Hours of work: 9.30am – 5.45pm, plus some occasional weekend and evening work, which will be compensated by time off in lieu
  • Starting salary: £23,000 to £25,000 depending on experience


For further information, please download the Job Description

To apply

Please complete the application form and equality & diversity monitoring forms, available to download from the Whitechapel Gallery website, and return to by midnight on Friday 5th July 2019.


The Whitechapel Gallery strives to be an equal opportunities employer and welcomes applications from all sections of the community. Charity number: 312162 Company number: 4093862


Apply for this role

  1. Download & complete the Application Form – WordPDF
  2. Download & complete the Equal Opportunities form – Word, PDF
  3. Email the forms to Recruitment
  4. Deadline – midnight on Friday 5th July 2019