• Do you have excellent customer service skills?
  • Would you like to work during our upcoming exhibition ‘Is this Tomorrow? Or collection “la Caixa” display


As part of a busy team, the Visitor Services Assistants are the first point of contact for all visitors. We are looking for a great communicator to support the Visitor Services Manager and Supervisor who lead a visitor-facing team responsible for reception, information, ticketing, sales, donations, invigilation and all-round excellent customer service.

Conditions of work

  • Contract: Permanent
  • Hours of work: 16.5  hours a week
    For the first eight weeks of the contract: Wednesday 10:00 – 18:15 and Thursday 9:00 – 17:15, thereafter Wednesday 10:00 – 18:15 and Friday 10:00 – 18:15
  • Salary: £20,000 (pro-rata)
  • One hour unpaid break
  • The period of notice is 2 months in writing on either side, 1 week during the probation period
  • Probation period: 6 months


For further details

  • Please download a job description here.
  • Application forms  are not required.
  • Please submit a short personal statement explaining your suitability for this  role.
  • If you have any additional questions please call Smitha on 020 7539 3320 or SmithaIslam@whitechapelgallery.org


Deadline for applications:      Monday 8th April 2019

Interviews:                                    Monday 15th April 2019

Anticipated Start date:          Wednesday 17th April 2019

The Whitechapel Gallery strives to be an equal opportunities employer and welcomes applications from all sections of the community. Charity number: 312162 Company number: 4093862

  1. Send a Personal Statement explaining why you are suitable for this role  to recruitment
  2. Deadline: midnight on Monday 8 April 2019