Visitor Services Supervisor

Do you have an engaged, positive attitude and an enthusiasm for excellent visitor care? If you would like to be part of a dynamic team supporting the Gallery’s culture of experimentation in work practices, you could consider applying to greet visitors and invigilate exhibitions in our beautiful galleries.

We are initially offering a fixed term contract for a Visitor Services Supervisor to support the Visitor Services Manager to supervise the front of house team of Gallery Ambassadors and Visitor Services Assistants.

Working patterns available: Friday to Tuesday

Conditions of work

  • Permanent contract – Full Time
  • Be available to cover other Visitor Services Assistants Annual Leave when required
  • Be available to work evening shifts when required as per season openings, patrons events etc.
  • The period of notice: 2 months
  • Probation period: 6 months
  • Salary: £24,000.00 per annum


In addition, the benefits you are eligible to receive are, subject to availability:

  • 25 days annual holiday (pro rata)
  • Discount from the Whitechapel Gallery bookshop
  • Discount from the Whitechapel Gallery Townsend Restaurant
  • Discounts on editions (one per edition) and publications
  • Training opportunities
  • Access to Employee Assistance Programme
  • Cycle to Work Scheme


For further information, please download the Job Description.

To apply

For further information please visit the Gallery’s website. Please complete an application form and equal opportunities monitoring form and return to by midnight on Wednesday 17th November 2021

Interviews will take place on 22nd and 23rd November

 The Whitechapel Gallery strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly encourage applications from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the Arts sector.

Charity number: 312162 Company number: 4093862

Apply for this role

  1. Download & complete the application form: Word ,PDF
  2. Download & complete the Equal Opportunities Monitoring Form: Word,PDF
  3. Email the forms to Recruitment