Head of Visitor Services & Civic Engagement

Head of Visitor Services & Civic Engagement

Whitechapel Gallery is looking for a Head of Visitor Services & Civic Engagement to play an essential part in the day to day management of the front of house and civic engagement as well as supporting our artistic programme.

The gallery contains eight unique exhibition spaces, an auditorium, as well as artist commissions, collection displays, historic archives, education resources, event spaces, a restaurant and bookshop, and is open seven days a week all year round.

The Head of Visitor Services & Civic Engagement is responsible for The Visitor Services and Gallery Ambassador teams.

This is an opportunity for an individual with experience of working in an energetic visitor facing environment.

Conditions of work

  • Contract: Full-time
  • Salary: £35,000 gross per annum
  • Hours: Mon-Fri, 9.30am to 5.45pm or equivalent on a flexible basis according to the rota requirements plus occasional weekend and evening work which will be compensated with time off in lieu
  • The period of notice is 3 months in writing on either side
  • Probation period: 6 months


For further information, please download the Job Description.


To apply

Please complete the application form and equality & diversity monitoring forms, available to download here, and return to recruitment@whitechapelgallery.org by midnight on Sunday 27th March 2022.

Interviews – TBC.

The Whitechapel Gallery strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly encourage applications from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the Arts sector.

Charity number: 312162 Company number: 4093862


How to apply

  • Download and complete the application form: Word; .PDF
  • Download and complete the equality and diversity monitoring form: Word; PDF
  • Email the forms to recruitment by midnight on Sunday 27 March 2022

Please note that application is by application form only and we do not accept CVs.