Whitechapel Gallery is now open following government COVID-secure guidance. 

Health and Safety Measures

The Whitechapel Gallery is committed to the safety and wellbeing of all staff and visitors. To ensure that the safety and security of everyone is prioritised, we are implementing changes throughout the Gallery through engineering and administrative controls, and through the use of PPE (Personal Protective Equipment). All processes will be continually reviewed and adapted according to government safety directives to ensure your peace of mind.

Physical Adaptations:

1. We have created one-way routes through the gallery (paid and free exhibitions), marked with signage on the floor.

2. We are limiting staff in public areas and office spaces.

3. We are offering time slots for visitors to limit capacity and interaction.

4. We are offering two weekly time slots for those who consider themselves at greater risk. From 12pm – 1pm on Tuesdays and 4pm-5pm on Sundays, we will maintain 50% of our usual capacity inside the Gallery. This initiative is to better cater for visitors to the gallery who are at greater risk of contracting Covid19. These include members of ethnic minority communities, and those with specific health conditions or access needs.

5. We support social distancing among visitors.

6. We are limiting the number of people using the lift.

7. We have created one sole entrance and one exit to the Gallery to facilitate social distancing in the foyer.

Administrative Controls:

1. The number of visitors to the gallery will be limited. New capacity charts based on public health guidelines with regards to social distancing have been generated to define new capacity levels.

2. Thermal scanners have been installed at the Gallery’s entrance in order to safely check the temperatures of all staff and visitors without close contact. Should your temperature be identified as too high (above 37.3C), we will regrettably have to deny entry into the Gallery to avoid risk of transmission.*

3. If you or a member of your household have symptoms of coronavirus including a new, persistent cough, a fever and loss or change to your sense of smell or taste, we kindly ask you to not visit the gallery or re-book your visit.

3. We have increased the frequency of cleaning in the Gallery.

4.  Anti-viral products and hand sanitiser dispensers are stationed throughout Gallery.


*No personally identifiable information is captured or recorded by the thermal scanner.

PPE in the gallery:

1. The mandatory wearing of face coverings is necessary for all visitors to the Gallery, unless exempt, in accordance with government guidelines. Visitors will be provided PPE by the gallery and are encouraged to use hand sanitiser at the front desk on arrival. View government guidance on face coverings here.


Whitechapel Gallery’s team continues to work towards a programme that engages with art and ideas in these difficult times.

In the meantime, stay healthy, be kind and don’t hesitate to get in touch.

We look forward to seeing you soon,

Whitechapel Gallery


How do I book my visit?

Bookings for all Summer Season exhibitions will be bookable on our website via the Book your visit page.  

How do I reschedule or change my booking slot if I change my mind?

You can amend or cancel your booking by speaking to a member of our Visitor Services team at +44 (0)20 7522 7888 or by emailing info@whitechapelgallery.org | tickets@whitechapelgallery.org

Are toilets available in the galleries?

Yes. As enclosed communal spaces like public toilets are high risk for transmission, we will be regularly disinfecting all public spaces.

Do you have baby changing facilities?  

Yes. As enclosed communal spaces like public toilets are high risk for transmission, we will be regularly disinfecting all public spaces.

Can I bring young children? 

Children are welcomed to the gallery but must be monitored by a parent or guardian.

Can I come as part of a group?

Unfortunately, all group bookings are temporarily suspended.

How will you manage social distancing in the space?

We will be restricting visitor numbers at any given time, and are creating designated routes through the exhibitions to facilitate social distancing.