Visitor Services Supervisor

Visitor Services Supervisor

Fixed term contract 17 May – 29 August 2021, with the possibility to extend to a permanent contract thereafter.

Do you have an engaged, positive attitude and an enthusiasm for excellent visitor care? If you would like to be part of a dynamic team supporting the Gallery’s culture of experimentation in work practices, you could consider applying to greet visitors and invigilate exhibitions in our beautiful galleries.

We are initially offering a fixed term contract for a Visitor Services Supervisor to support the Visitor Services Manager to supervise the front of house team of Gallery Ambassadors and Visitor Services Assistants.

Working patterns available: Tuesday – Saturday (including 2 days working from home on Tuesdays and Wednesdays) With the possibility to extend to a full time contract thereafter, working pattern to be confirmed.


Conditions of work

  • Fixed Term contracts 17 May – 29 August 2021
  • Be available to cover other Visitor Services Assistants Annual Leave when required
  • Be available to work evening shifts when required as per season openings, patrons events etc.
  • The period of notice: 3 weeks (1 week within probation)
  • Probation period: 3 weeks
  • Salary : Up to £24,000.00 per annum, depending on experience


In addition, the benefits you are eligible to receive are, subject to availability:

  • 25 days annual holiday (pro-rata)
  • Discount from the Whitechapel Gallery bookshop
  • Discount from the Whitechapel Gallery Townsend Restaurant
  • Discounts on editions (one per edition) and publications
  • Training opportunities
  • Employee Assistance Programme

For further information, please download the Job Description.

To apply

For further information please visit the Gallery’s website. Please complete an application form (available to download from the Gallery’s website) and return to by midnight on Sunday 9 May 2021.

Interviews will take place via Zoom on Friday 14 May 2021.

Please contact Recruitment via if you are unable to complete this form electronically or would like further information about access.

The Whitechapel Gallery strives to be an equal opportunities employer and welcomes applications from all sections of the community. Charity number: 312162 Company number: 4093862


Apply for this role

  1. Download and complete the application form: Word, PDF
  2. Download and complete the Equality and Diversity Monitoring Form: Word, PDF
  3. Email the forms to recruitment by Midnight, Sunday 9 May 2021
  4. Interviews will be via Zoom on Friday 14 May 2021