Whitechapel Gallery Gallery 1 2015. Courtesy Whitechapel Gallery

Access Made Easy - Video

A video tour of the Whitechapel Gallery

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Exhibitions & Events

An audio guide of the Whitechapel Gallery Autumn 2019 programme, Sept - Dec

Lift access

Our entrance is at street level and all the galleries are wheelchair accessible. All levels are lift-accessible and there are two lifts serving different parts of the building:

Lift 1

Situated in the Foyer opposite the Cloakroom and serves the following areas:

Level -1 for the baby change and public facilities

Level 0 for Information Desk, Cloakroom, Bookshop, Whitechapel Gallery Dining Room, the Zilkha Auditorium and Galleries 1 & 2.

Level 1A for Gallery 4 & Reading Room

Level 1B for Galleries 5, 6 & 7

Level 1C for Galleries 8 & 9

Lift 2

A staff-operated lift and serves the following areas:

Level 0 for the Information Desk, Cloakroom, Bookshop, Whitechapel Gallery Dining Room. the Zilkha Auditorium and Galleries 1 & 2

Level 1C for Galleries 8 & 9

Borrowing wheelchairs & seating

Wheelchairs are available on request at the Information Desk.

Portable folding chairs are available from the Cloakroom Desk.

Assistance Animals

Guide dogs, hearing and registered assistance dogs are welcome. Staff can provide a bowl of water. If you want to bring your guide or hearing dog to an event in the Zilkha Auditorium, please call +44 (0)20 7522 7888 in advance to reserve a seat next to the aisle.

Parking

Free parking for Blue Badge holders is available at the top of Osborn Street in the pay and display booths for an unlimited period. Spaces are available on a first come, first served basis.

Toilets and baby care facilities

Accessible toilets and baby changing facilities are available on the ground and basement levels. Please ask at the cloakroom for the code to the basement baby change facility.


Separate Mens’ and Ladies’ toilet facilities, and a single all-gender cubicle can be found on the basement level.

The Gallery actively supports transgender, nonbinary and gender-noncomforming visitors and staff in their right to use our facilities without facing discrimination. If you experience behaviour which makes you feel uncomfortable when using our facilities, please let a member of staff know.

If you would like to share any feedback about how our facilities could be improved, you can contact info@whitechapelgallery.org

 

Blind & Partially Sighted Visitors

Audio Description Tours

Free, guided audio description tours of exhibitions are available for blind and partially sighted visitors.

This autumn, the tours will focus on Anna Maria Maiolino exhibition on the following dates:

Thu 10th of October 2019 at 18:00 pm

Sun 15th of December 2019 at 11:30 am

Informal introductions and tours can be given to blind and partially sighted visitors. These must be booked in advance.

To book a free place, please email access@whitechapelgallery.org or call +44 (0)20 7522 7888.

Large Print

Large print information about exhibitions, events and facilities can be collected from the Information Desk and cloakroom. Large print exhibition labels and interpretation texts are kept with gallery assistants.

Downloadable versions are also available:

Season Guidebook  September – December 2019 Large Print Season Guide

Galleries 1, 8, 9 Anna Maria Maiolino: (Making Love Revolutionary)

Gallery 2, 7  “La Caixa” Collection of Contemporary Art Selected by Tom McCarthy

Gallery 4 Sense Sound/ Sound Sense: Fluxus Music, Scores & Records in the Luigi Bonotto Collection

Galleries 5, 6 Eileen Simpson and Ben White (Open Music Archive): Once Heard Before

If you require alternative formats please email access@whitechapelgallery.org

Subtitles and transcripts

Transcripts are available for selected exhibitions. Please contact the Information Desk in advance on 020 7522 7888 or email info@whitechapelgallery.org

 

British Sign Language (BSL) and hearing induction loops

The Zilkha Auditorium, Study Studio and Creative Studios are equipped with induction loops.

Speakers giving talks in the galleries wear portable induction loops. There are 4 portable receivers, which can be borrowed from the Information Desk.

Transcripts can be prepared for some film content. Please contact the Information Desk in advance on 020 7522 7888 or email info@whitechapelgallery.org

BSL Tours

Free, guided BSL tours of exhibitions are available each season.

Anna Maria Maiolino BSL Tour with John Wilson

Thu 3rd of October, 18:00 pm | Free 
This event is for deaf or hard of hearing visitors. Booking required.

Explore the Anna Maria Maiolino exhibition with an introduction and personal response by John Wilson in British Sign Language.

To book a free place, please email access@whitechapelgallery.org or call +44 (0)20 7522 7888.

To keep up to date with our Audio Description tours and BSL tours please sign up to the Whitechapel Gallery newsletter on the bottom right of this page and select “British Sign Language and Audio Description”

Deaf Messaging Service (DMS)

The gallery uses the DMS to alert users by text message when the fire alarm sounds. Users who wish to use the system should text ‘wghfas’ to 078600 35999. To leave the system, please text STOP wghfas to the same number.

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