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For assistance with planning your visit around the Gallery, please contact the Visitor Services team:
T +44 (0)20 7522 7888
E email info@whitechapelgallery.org
A video tour of the Whitechapel Gallery
An audio guide of the Whitechapel Gallery Summer 2021 programme, May - August.
The passenger lift is currently out of service. We have a second staff-operated goods lift which can provide access to levels 1C and 1B, but unfortunately we cannot provide step-free access to level 1A. This means there is no lift access to The House of Le Bas exhibition.
Our entrance is at street level and galleries 1 and 2 are on the ground floor. Galleries 5, 6, 7, 8 and 9 are accessible via the staff-operated goods lift. Please speak to a member of the Visitor Services team about this.
Gallery 4 is currently only accessible via stairs.
Level -1 is also only accessible via the stairs.
An accessible bathroom is situated on the ground floor.
Please speak to a member of the Visitor Services team if you would like to use the staff-operated lift, and if you have any questions. We are working to resolve this as soon as possible and we apologise for the inconvenience.
Wheelchairs are available on request at the Information Desk.
Portable folding chairs are available from the Cloakroom Desk.
Guide dogs, hearing and assistance dogs are welcome. Staff can provide a bowl of water. If you want to bring your guide or hearing dog to an event in the Zilkha Auditorium, please call +44 (0)20 7522 7888 in advance to reserve a seat next to the aisle.
Free parking for Blue Badge holders is available at the top of Osborn Street in the pay and display booths for an unlimited period. Spaces are available on a first come, first served basis.
Accessible toilets and baby changing facilities are available on the ground and basement levels.
Separate Mens’ and Ladies’ toilet facilities, and a single all-gender cubicle can be found on the basement level.
The Gallery actively supports transgender, nonbinary and gender-noncomforming visitors and staff in their right to use our facilities without facing discrimination. If you experience behaviour which makes you feel uncomfortable when using our facilities, please let a member of staff know.
If you would like to share any feedback about how our facilities could be improved, you can contact info@whitechapelgallery.org
Audio Descriptions
Free, guided audio described tours of our exhibitions are available each season. Details of our upcoming audio described tour are below.
Exhibition: Action Gesture Paint
Date: 20th April 2023
Time: 6:30pm – 8:00pm
Location: The Whitechapel Gallery (Galleries 1,8,9)
To book a free place, please email access@whitechapelgallery.org or call +44 (0)20 7522 7888.
Free, guided audio descriptions of artworks are available for blind and partially sighted visitors. These can be accessed via the links below.
Christen Sveaas Art Foundation: PORTAL DE PLATA
Informal introductions and tours can be given to blind and partially sighted visitors. These must be booked in advance.
Large Print
Large print information about exhibitions, events and facilities can be collected from the Information Desk and cloakroom. Large print exhibition labels and interpretation texts are kept with gallery assistants.
Downloadable versions are also available:
Current Exhibitions:
Gallery 1, 8 & 9 –Action Gesture Paint
Gallery 2 – Zadie Xa House Gods Animal Guides and Five Ways 2 Forgiveness
Gallery 4 – House of Le Bas
Gallery 7 – Action Gesture Performance
For alternative formats please email access@whitechapelgallery.org
Easy Read Guide
Our Easy Read Guide has been created in an accessible way to help you understand what to expect when visiting the gallery.
Transcripts are available for selected exhibitions. Please contact the Information Desk in advance on 020 7522 7888 or email info@whitechapelgallery.org
The Zilkha Auditorium, Study Studio and Creative Studios are equipped with induction loops.
Speakers giving talks in the galleries wear portable induction loops. There are 4 portable receivers, which can be borrowed from the Information Desk.
Transcripts can be prepared for some film content. Please contact the Information Desk in advance on 020 7522 7888 or email info@whitechapelgallery.org
BSL Tours
Free, guided BSL tours of exhibitions are available each season.
Moving Bodies, Moving Images: 5th November 2022
To book a free place, please email access@whitechapelgallery.org or call +44 (0)20 7522 7888.
To keep up to date with our Audio Description tours and BSL tours please sign up to the Whitechapel Gallery newsletter on the bottom right of this page and select “British Sign Language and Audio Description”
The gallery uses the DMS to alert users by text message when the fire alarm sounds. Users who wish to use the system should text ‘wghfas’ to 078600 35999. To leave the system, please text STOP wghfas to the same number.
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