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For assistance with planning your visit around the Gallery, please contact the Visitor Services team:
T +44 (0)20 7522 7888
E email info@whitechapelgallery.org
A video tour of the Whitechapel Gallery
Our passenger lift gives step-free access to all floors of the gallery. All of our current exhibitions can be reached through using the lift.
4 people max capacity.
We have two wheelchairs currently available for visitors to borrow. You can reserve a wheelchair by calling, emailing access@whitechapelgallery.org or requesting it upon arrival at Information Desk.
Portable folding chairs are available from opposite the cloakroom.
Guide dogs, hearing and assistance dogs are welcome. Staff can provide a bowl of water on request. When bringing an assistance dog to an event, please call or email access@whitechapelgallery.org in advance to reserve a suitable seat.
Free parking for Blue Badge holders is available at the top of Osborn Street in the pay and display booths for an unlimited period. Spaces are available on a first come, first served basis.
There is a suitable space for taxi drop-off immediately outside of our building on Whitechapel High Street. Please note that there is a cycle lane that runs between the road and the pavement.
There is an accessible toilet and baby changing facility on the ground floor. There are women’s toilets, men’s toilets and an all-gender cubicle in the basement on -1.
Our toilet facilities have complimentary menstrual products.
If you experience behaviour which makes you feel uncomfortable when using our facilities, please let a member of staff know.
Audio Description is recorded for artworks in all of our exhibitions. This is available through QR codes on artwork labels, or directly through our Soundcloud.
We’re unfortunately not able to provide audio described navigation around the gallery, but we are happy to arrange for a member of staff to support navigation if necessary. Please get in touch with us by phone or email access@whitechapelgallery.org to arrange this
Exhibition interpretation and artwork labels are available in large print format. You can find a relevant version of this in each gallery space, as well as from the access wall in the foyer.
When there are videos in an exhibition, we will always aim to have the videos captioned.
If this is not possible, transcripts will be prepared for the film content.
The transcripts will be available from the information desk, but if you would like a copy in advance, please contact the Information Desk in advance on 020 7522 7888 or email access@whitechapelgallery.org
Every season we run Audio Description tours and BSL-led tours of our main exhibition. We also host a regular Relaxed Hour session. All of our access events are free or pay-what-you-can, but require booking.
For up to date dates and times, please check out our Events page. You can also email access@whitechapelgallery.org to book or for more information.
We have a portable induction loop that can be used throughout the gallery spaces and for events. Unfortunately, we do not have an integrated induction loop throughout the gallery.
To book the induction loop or to get more information, please email access@whitechapelgallery.org
D/deaf visitors can use our fire alert system to receive a text message when the fire alarm sounds. You can use this by texting ‘’wghfas’’ to 07860 035 999. To leave the system, text ‘‘STOP wghfas’’ to the same number.
